Worldwide shipping

All orders are shipped from our warehouse outside Copenhagen, Denmark and we ship worldwide using DHL or GLS (only in Denmark).

Tracking

All packages have track and trace. Tracking information with be sent to you in a separate e-mail from DHL or GLS when your order is being processed.

Flexible delivery

If the service is available at the shipping destination the package will have On Demand Delivery (ODD) service included which allows you to:

–  Change delivery to a DHL Service Point.
–  Authorize DHL to deliver without a signature.
–  Change the shipping address.
–  Change the delivery date.
–  Have it delivered to a neighbour.
–  Hold the delivery for up to 30 days if you are not home.

If ODD is available on your order you will receive relevant information on either e-mail or SMS.

Delivery times

We dispatch all orders within 1-2 business days.

Denmark
–  GLS: 1-2 business days
–  DHL Express: 1 business day

Europe
–  DHL Economy: 2-4 business days
–  DHL Express: 1-2 business days

Rest of the world
–  DHL Express: 2-3 business days

Some countries, remote cities or islands may have longer delivery times. Please get in touch if you need a more exact delivery time for your country/city.

Note! We can’t take responsibility for any delays out of our control, like customs delays etc. If your order is delayed you can find more info in our FAQ.

Economy or Express

Depending on the shipping destination and what you order you can choose between Economy or Express shipping. Available shipping options are shown upon checkout. Note that we might ship your order in two or more separate packages and either with the same or different tracking numbers. You will receive all relevant tracking info by e-mail.

If you are not home upon delivery

If DHL are not able to make the delivery they will contact you either by phone or e-mail to schedule a re-delivery.

Shipping costs

All shipping costs will be shown upon checkout, however please be advised that local taxes and import duties may apply and is not included in the shipping costs.

THE POSTER CLUB — Worldwide shipping

 

Framing service

If you buy a print and matching frame we will frame the prints for you unless you tell us otherwise. Then the prints are ready to hang on the wall when you receive them. Otherwise the prints will just be packed in a separate cardboard tube and included in the same package with the frames. All frames are shipped in a extra strong protective cardboard boxes suitable for international shipping. Note! We don’t frame prints in the Moebe frames, these are sent in a separate box and tube.

Methods of payment

We accept payment with VISA, VISA Electron, Mastercard, Maestro, American Express and PayPal. It is also possible to make the payment via a bank/wire transfer, please get in touch for further details.

Returns and exchanges

We offer a 30 days refund (excluding shipping costs) if you change your mind.  Read more about returns here ›

TERMS AND CONDITIONS

For more details and information about shopping at THE POSTER CLUB please refer to our terms and conditions ›